Privacy Policy for TrainTab App owned by TrainTab LLC
Effective Date: 11/02/2023
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE TRAINTAB APP.
TrainTab LLC ("TrainTab," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using the TrainTab mobile application ("App").
Please read this Privacy Policy before you start using the TrainTab app, as it will apply to your use of the app and is intended to be legally binding. We recommend that you save or print a copy of these Terms for future reference.
By using the TrainTab app, you confirm that you accept this Privacy Policy and agree to comply. If you do not agree, you must not use the TrainTab app and should uninstall it immediately.
1. Information We Collect:
1.1 User Information:
- Email address
- Photo
- Date of birth
- First name and last name
- Phone number
- Address
1.2 Personal Training Business Information:
- Number of clients
- Training location
- Services offered
- Type of trainer
- Years in business
- Number of certifications
- Fitness certification
1.3 Device Information:
- Location (GPS)
- Camera access
2. Use of Information:
2.1 We use the collected information to:
- Provide and improve our services to you
- Confirm your status as a certified fitness professional
- Personalize and customize your experience with the App
- Communicate with you, including responding to your inquiries
- Send you relevant emails, newsletters, and promotional materials (you can opt-out of receiving these emails)
- To display personalized and relevant ads to users. (you can opt-out of receiving these ads)
2.2 We may also use your personal information for analytics purposes, to understand App usage patterns, and to improve our services.
3. Data Sharing and Disclosure:
3.1 We may share your personal information with:
- Service providers who help us deliver our services
- Analytics and marketing tools that assist us in understanding App usage and improving our services
- Third-party advertisers for displaying ads within the App
3.2 We may disclose your personal information if required by law or in response to valid legal requests.
4. Your Rights and Choices:
4.1 You have the right to access, update, and correct your personal information. You can do this by accessing your account settings within the App.
4.2 You can opt-out of receiving emails or ads from us by contacting us at team@traintab.com.
4.3 TrainTab displays ads from third-party advertisers, and they may collect certain information to provide personalized ads. Please refer to their respective privacy policies for more information.
5. Certified Fitness Professional Requirement and Certificate Updates
At TrainTab, we are committed to maintaining a safe and reliable environment for all users of our mobile application ("TrainTab App"). As part of our commitment to promoting fitness expertise, we require that all users on the TrainTab App be certified fitness professionals. This policy ensures the provision of high-quality fitness content within our community.
5.1 Certified Fitness Professional Requirement:
- To access and use the TrainTab App, all users must hold a valid certification as a fitness professional. This certification should be issued by a recognized and accredited fitness organization or institution.
- By accepting our Privacy Policy and Terms and Conditions, you acknowledge and agree to comply with this requirement throughout your use of the TrainTab App.
5.2 Certificate Expiration and Updates:
- If your fitness professional certification expires at any time, it is your responsibility to update it promptly to maintain an active user status on the TrainTab App.
- To update your certificate, simply navigate to the "Settings" section within the TrainTab App and locate the "Update Certificate" option.
- In the "Update Certificate" section, you can upload your new and valid fitness professional certificate, ensuring it is in a digital format supported by the TrainTab App.
- Once you have uploaded the new certificate, our team will review and verify its authenticity. You will be notified of the status of your certificate update via email.
5.3 Compliance Verification:
- a. TrainTab reserves the right to periodically verify the validity of fitness professional certifications held by our users.
- b. If your certification is found to be invalid or expired, TrainTab may take appropriate actions, including but not limited to limiting your access to certain features or suspending your account until a valid certificate is provided.
By using the TrainTab App, you acknowledge and agree to comply with the Certified Fitness Professional Requirement and the process of updating your certificate as outlined in this Privacy Policy. Failure to comply with these requirements may result in limitations on your account access or termination of your TrainTab App usage.
6. Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data stored in the TrainTab App is fully authenticated and password encrypted. To authenticate all users, we utilize token authentication. All stored data on the server is only accessible by TrainTab LLC. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at team@traintab.com.
8. Compliance with Applicable Laws:
TrainTab complies with the following privacy laws and regulations:
- California Online Privacy Protection Act (CalOPPA)
- California Consumer Privacy Act (CCPA)
- EU General Data Protection Regulation (GDPR)
- Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
- Canadian Consumer Privacy Protection Act (CPPA)
- Australia Privacy Act
Please note that this Privacy Policy may be updated from time to time. We will notify you of any material changes through the App or by other means. We encourage you to review this Privacy Policy periodically.
By using the TrainTab App, you signify your acceptance of this Privacy Policy.